Swiggy Raises Platform Fee Days After Zomato: Food Bills Climb Again

Ordering food online is set to become slightly more expensive for customers as Swiggy has increased its platform fee from ₹14.99 to ₹17.58 per order.

The move comes soon after rival Zomato revised its own platform charges earlier this month, signalling a broader shift in how food delivery platforms are pricing their services.

The platform fee is a fixed charge added to every order, regardless of the distance or order value.

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With this latest revision, users are now seeing a higher total bill even before adding delivery charges, GST, and the cost of food items. The updated fee is already visible across multiple cities, reflected directly in the checkout breakdown.

For customers, the impact is immediate. Even small orders now feel more expensive, as the platform fee takes up a larger share of the final amount. While discounts and subscription plans may help, this charge is typically non-negotiable.

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Swiggy’s decision follows a similar increase by Zomato, which raised its platform fee to ₹14.90 per order.

There hasn’t been an official detailed explanation from Swiggy yet, but industry trends point to rising operational costs.

Factors such as fuel prices, cooking gas shortage, delivery logistics, rider payouts, and tech infrastructure continue to put pressure on margins. According to reports, the ongoing West Asia conflict has also contributed to rising crude oil prices, indirectly increasing delivery expenses.

For users, this means online food ordering may continue to feel heavier on the pocket in the coming weeks.