Technical Issue Resolved, Says Jio (Image: X @@Brsharma_In)
Thousands of Reliance Jio users reported network issues on Tuesday (Today) particularly in Mumbai according to Downdetector. The sudden outage affected mobile services, the internet, and Jio AirFiber as well and over 10,000 complaints were filed within an hour as per Downdetector (a website that tracks outages). According to Reuters, a fire at a Reliance Jio data centre was the reason behind the outage and the company stated that the issue has been resolved.
The disruption has caused significant inconvenience with 67% of users reporting no signal at least 20% facing internet issues and 14% experiencing problems with Jio Fiber. Some users claimed the outage was due to a fire at a Jio data centre before the official statement of Reliance Jio.
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Meanwhile, Jio customers took this to social media to express frustration and disappointment, making #JioDown a trending hashtag. Many reached out to Jio’s official account for assistance and sought information on when the issue would be resolved.
Let’s see how social media responded to the Jio outage:
A user posted on X that major disruptions befell in the Mumbai region and even the Jio app was found not working properly. The user has tagged JioCare and Reliance Jio seeking aid and resolving the outage issue at the earliest.
Dear @JioCare @reliancejio Major service outage seen in Mumbai and possibly other regions. What is happening? Even the Jio app not working. And no word from your social media. #Jioserviceworst #jiodown #jionetworkdown please clarify pic.twitter.com/HtrtAOGfFe
— Amol Pandit #🇮🇳🪷 (@AmolAmolpandit) September 17, 2024
Another user said that the outage was due to the sudden fire caused at the Jio data centre and has been informed to restore all Jio networks as soon as possible.
🔥 IDC (Data Center) caught fire, causing a temporary Jio outage.
Hang tight—service will be restored soon! 📱But seriously, what’s the big deal? 😏
Oh, and by the way, #Atishi is all set to be Delhi’s next Chief Minister! 🏛️#jiodown #fire #DataCenter #serverdown… pic.twitter.com/ICgh7c0p7A— Ashok Choudhary Rlp (@Offical_Ak_47) September 17, 2024
The outage has now paved the way for social media memes and trolls as X handles take a dig at Jio for causing disruptions to its service including its Jio apps.
#jiodown
Pov: You have Jio sim and your Wi-Fi at home is also Jio Fiber.#Jiodown pic.twitter.com/0d4Rlq1Hp2— Decent X (@decent_dk1234) September 17, 2024
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