New Delhi: Indian Railways has informed that that only the original ticket shown on the Rail One app will be accepted during checks. The railway highlighted that screenshots, photos, PDF copies and tickets sent through WhatsApp or other messaging apps will not be treated as valid proof of travel.

For digital tickets, the railway said it is compulsory for the ticket to be on the same mobile phone that was used to book it, adding that passengers must buy digital unreserved tickets before the train leaves the boarding station.

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Any booking made after departure will be considered invalid, the railway further noted. South East Central Railway shared the order on its official X account.

“An unreserved ticket booked through the RailOne App is considered valid only on the same registered mobile from which the ticket was issued. It is also mandatory to carry a photo identity card along with the said mobile during the journey. Tickets received via WhatsApp, screenshot, or other means are not considered valid travel authorisation,” the post said while sharing a video explainer.

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