Zomato Customer Claims Deliveryman Marked Order Delivered, Walked Away With Package In Kolkata
Kolkata, West Bengal: A delivery boy from Kolkata allegedly marked his food order as delivered before allegedly walking away with the food package. The video of the incident went viral on social media. The Zomato customer claimed that the delivery partner uploaded a photo of the gate and marked the order as “Delivered” on the app.
The CCTV footage allegedly shows the delivery partner leaving the location with the food instead of delivering it. After reviewing the footage, the customer submitted the CCTV recording to Zomato and requested a full investigation into the incident. The customer has demanded a complete refund and strict action against the delivery partner.
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The viral clip has drawn widespread attention online, with many users saying the video sparking debate over the safety and reliability of food deliveries. Many demanded stronger delivery checks while highlighting the importance of CCTV cameras in resolving delivery disputes. Many question how such deliveries can be marked complete without stronger customer verification. The incident quickly triggered hundreds of reactions across social media.
Several users claimed they had experienced similar problems with food delivery and parcel services, including orders being marked as delivered without receiving them. Many people called for OTP-based delivery confirmation for food orders, saying it would reduce the chances of false delivery claims. Others argued that customers without CCTV cameras could struggle to prove such complaints.
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The 17-year-old boy who allegedly ran over a nurse in Asif Nagar on Sunday morning was on his way to a farmhouse in Moinabad for a joyride with two friends—one a minor and the other an adult—when the accident occurred.
Police said the trio had initially planned to travel by bus… pic.twitter.com/c7vw38ZASG
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