Report Dirty Public Toilets, Earn Rs 1,000 Reward In FASTag Account: National Highways' New Initiative

New Delhi: The National Highways Authority of India (NHAI) has launched a new ‘Special Campaign 5.0 aimed at encouraging commuters to report unhygienic toilets at toll plazas.

As per the Clean Toilet Picture Challenge’, users who find toilets and other facilities in a dirty condition can earn a reward of Rs 1,000 directly credited to their FASTag account when they report it. The scheme is valid until October 31, 2025, across all National Highways in India.

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In a social media post, the NHAI said the drive is a “part of Government of India’s ‘Special Campaign 5.0’ that reaffirms commitment towards ensuring cleanliness, transparency, and efficiency in governance.”

Under the ‘Special Campaign 5.0’, NHAI has launched a unique drive ‘Clean Toilet Picture Challenge’, which encourages National Highway users to report a dirty toilet at Toll Plazas on National Highway.

➡️The initiative is open to all National Highway users for reporting dirty… pic.twitter.com/MViotpnaaq

— NHAI (@NHAI_Official) October 13, 2025

Users can download the latest version of the ‘Rajmargyatra’ app, click clear, geotagged, and time-stamped pictures of dirty toilets at toll plazas under NHAI jurisdiction, and then submit details including user’s name, location, Vehicle Registration Number (VRN), and mobile number through the app.

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Each user identified through VRN who is reporting dirty toilets will be eligible for a Rs. 1,000 FASTag recharge, credited to the VRN provided. The reward will be non-transferable and cannot be claimed in cash, ensuring transparency. Notably, the scheme applies only to toilets constructed, operated, or maintained by NHAI. Users cannot report toilets at fuel stations, dhabas, or other public facilities.

However, each VRN is eligible for only one reward during the entire scheme period, and each toilet facility can earn the reward only once per day, regardless of multiple reports. In case multiple users report the same toilet on the same day, only the first valid image will be considered. The images captured by the users should be original and captured through the app.