Tech Trends 2024: AI Democratization And Risk Management Top The List
Gartner has outlined the top 10 strategic technology trends for 2024, emphasising the need for decisive and strategic actions amid technological disruptions and socioeconomic uncertainties. Bart Willemsen, VP Analyst at Gartner, highlights the unique position of IT leaders in shaping a roadmap where technology investments contribute to business resilience. Chris Howard, Distinguished VP Analyst and Chief of Research at Gartner, acknowledges the challenge of evaluating the impacts and benefits of rapidly evolving technology trends, emphasizing the importance of a disciplined approach to widespread adoption and risk management.
Democratised Generative AI: The accessibility of Generative AI (GenAI) is increasing through pretrained models, cloud computing, and open source. Gartner predicts widespread enterprise use of GenAI APIs and models, democratising knowledge and skills globally by 2026.
AI Trust, Risk and Security Management: The democratisation of AI access necessitates urgent AI Trust, Risk, and Security Management (TRiSM). Gartner foresees that enterprises implementing AI TRiSM controls will enhance decision-making accuracy by eliminating up to 80% of faulty information by 2026.
AI-Augmented Development: AI-augmented development involves leveraging AI technologies, such as GenAI and machine learning, to assist software engineers in designing, coding, and testing applications. This enhances developer productivity and addresses the increasing demand for business software.
Intelligent Applications: Intelligent applications, with learned adaptation capabilities, dynamically adapt to user needs. Gartner notes a clear demand for intelligent applications, with CEOs highlighting talent shortages and recognising AI”s significant impact on industries.
Augmented-Connected Workforce: The augmented-connected workforce (ACWF) optimises human worker value using intelligent applications and workforce analytics. ACWF supports workforce experience, well-being, and skill development, driving positive business results.
Continuous Threat Exposure Management: Continuous threat exposure management (CTEM) is a systematic approach to evaluating digital and physical asset accessibility, exposure, and exploitability. Gartner predicts a two-thirds reduction in breaches by 2026 for organisations prioritising security investments based on a CTEM program.
Machine Customers: Machine customers, or custobots, autonomously negotiate and purchase goods and services. Gartner anticipates 15 billion connected products behaving as customers by 2028, generating trillions of dollars in revenues.
Sustainable Technology: Sustainable technology focuses on digital solutions supporting environmental, social, and governance (ESG) outcomes. Gartner predicts that by 2027, 25% of CIOs will see their personal compensation linked to their sustainable technology impact.
Platform Engineering: Platform engineering involves building and operating self-service internal development platforms, aiming to optimise productivity, user experience, and accelerate the delivery of business value.
Industry Cloud Platforms: Gartner predicts that over 70% of enterprises will use industry cloud platforms (ICPs) by 2027, addressing industry-relevant business outcomes through a combination of SaaS, PaaS, and IaaS services tailored to specific industries.
This year”s strategic technology trends underscore the potential for significant disruption and opportunity for CIOs and IT leaders over the next 36 months.
