The world has over 190 countries. Each of these countries has a distinct language, culture, traditions, history, and more to learn, explore, and understand for one person. Along with this, each country has its own set of rules and regulations that one must strictly adhere to even before visiting it. With so many countries to choose from, it is only natural to feel overwhelmed trying to pick the perfect one for you to satisfy your dream of globetrotting. Even if you have a specific destination in mind, there is far too much hassle for one person to deal with, especially when it comes to procuring a visa with the required documentation to fulfill your travel desires.
That’s where The VisaGuy comes in.
In the year 2021, when the world was recovering from a global pandemic that shut everything down, the people behind The VisaGuy launched a platform where they could extend services to those with a passion for travel but are confounded by the sheer number of procedures, rules, bureaucracy, and more that are entangled with travelling.
This UAE-based company offers services specific to the travel visa requirements of a person.
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The team behind The VisaGuy is deeply passionate about travel. The company itself came into existence because of their passion and a deep desire to explore the world and everything it offers. But they realised the hassle attached with actually getting to another country. When the founders discovered that with a little bit of help, many can make their dreams of travelling a reality, they knew they had to do something.
“When it comes to visas, some people wanted assistance. Maybe they tried themselves but got rejected, and they wanted someone with experience to help them,” one of the founders told Timeline.
Headquartered in Dubai, the company has a strong base in the UAE and is expanding to other Gulf countries.
TheVisaGuy explains about meeting variant clientale, the form of which is constantly in flux. Instead of promising a visa with a specific validity, the clients consult with them for personalised experience.
The company values a passion to travel both with their clients and employees. “Those who embrace the idea of learning via travelling—that’s why we are still surviving,” said one of the co-founders.
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For the larger part of the public, these requirements and documentation procedures remain relatively unknown. Naturally, they seek someone who could help them get a visa. However, getting a visa approved can be a mammoth task in certain countries.
The VisaGuy is aware of its limitations in this field. “It’s sometimes not easy because it is the embassy or the consulate that approves the visa. What we can do is provide consultation at the best of our capabilities,” he told Timeline. “So what we can do is that with our experience, we can give recommendations and suggestions to them,” he added.
There are rows of firms that offer similar services. What makes The VisaGuy stand out?
The company says that they look into a person’s situation in depth before they take an individual as a client. The VisaGuy explains that sometimes they encounter clients who wish to travel to a specific country but have a small salary to match the big dreams. Instead of committing to the client and beginning the consultation process straightaway, they look into their situation before giving a recommendation.
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They recall a client who wanted to pursue a visa for a dream opportunity, but when the company reviewed their profile, they realized some key aspects of their case needed to be improved upon. “Instead of simply processing their application, we sat down with them, provided tailored advice on how to strengthen their profile, and supported them through the process of preparing for a successful application later,” The VisaGuy stated.
“A few months down the line, they reapplied with a stronger case and secured their visa without any hurdles.”
“We try to make sure that the client’s profile is favorable to them while applying instead of accepting all and every application—thus making sure that they do not go through an unnecessary rejection.”
This customer-focused policy has worked largely in their favour. The VisaGuy has witnessed higher referrals because they sometimes offer consultation or suggestions without taking a service fee.
The VisaGuy explains that since there is not much scope for them to stand out as in other fields of work, they prioritise their service quality. “We put our hearts into work and do it with utmost perfection,” he says.
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The customer-centric approach is visible in their social media as well. The company’s Instagram page—@visaguy—embodies their values. With well-produced reels crafted to reach a wider audience while remaining up-to-date with the latest trends and pop culture references, the visa consultation firm has cultivated a specific image—fun, friendly, and unserious. Easily the top three words that one never associates with visas.
And that is precisely what The VisaGuy aims at. To ease the difficult and complex process for its clients and help them every step of the way before they take off to their dream destination. Naturally, their clients (and sometimes non-clients as well) refer them even before taking their services.
With its current operations in two countries—Qatar and the UAE—The VisaGuy is planning to launch in India soon.