National Highway Authority To Set Up Vehicle Repair Shops On Expressways
New Delhi: The National Highways Authority of India (NHAI) has decided to set up vehicle repair shops including puncture repair and vehicle service facilities along national highways and expressways.
The move aims to facilitate the travellers on the expressways in case of vehicle break down and other repair needs. There have been frequent complaints from commuters who face delays and inconvenience due to a lack of immediate mechanical support during breakdowns, and the move appears to have a significant step toward addressing the concerns, NDTV reported.
NHAI’s wholly owned subsidiary, National Highways Logistics Management Limited (NHLML), has instructed its field offices to expedite the establishment of vehicle repair shops and puncture repair services at Wayside Amenities (WSAs). The amenities, typically located at intervals of 40-60 kilometres, are designed to serve as rest and service hubs for travellers. The WSA will be equipped with essential facilities such as fuel stations, restaurants, washrooms, EV charging points, and dedicated spaces for truck drivers.
The decision is based on observed gaps in roadside assistance infrastructure, particularly on access-controlled expressways where motorists often struggle to find help during emergencies, officials said, adding that a larger number of vehicles and puncture repair services are required on several National Highways and Expressways to ensure timely assistance and reduce inconvenience.
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The measure further helps reduce vehicle downtime, improve road safety, and offer quicker support during breakdowns. As the volumes of vehicles on the raods are increasing day by day, the lack of nearby repair facilities has often resulted in motorists being stranded for extended period.
NHAI aims to create a more user-centric highway ecosystem, by integrating repair and maintenance services into WSAs.