Bengaluru Man Expresses 'Safety Concerns' Over Driver's Identity While Booking Taxi Through Rapido

Bengaluru, Karnataka: A man from Bengaluru alleged that he booked an auto through Rapido and the app showed the driver’s name as Lakshmikanth and the vehicle number as KA03 AL 0071.

However, the man claimed, the auto taxi that arrived was KA02 AJ 4492, and the driver identified himself as Mohammed Habbas. Calling it a safety concern, Puneeth Kerehalli said it was a serious safety concern on his social media platform X.

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“Passengers trust the driver’s identity and vehicle details displayed in the app. If a completely different driver and vehicle arrive, it defeats the purpose of identity verification and puts passenger safety at risk,” the man wrote, appealing to Rapido, the Karnataka Transport Department, and the Bengaluru City Police to investigate this matter and take appropriate action.

Ride-hailing platforms must ensure that the driver and vehicle arriving for a trip exactly match the details shown in the app.” he said, adding that passenger safety cannot be compromised.

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The post has drawn criticism too, as many called out how a Muslim driver becomes a safety concern while pointing out the discrimination and prejudicial mindset involved in the matter.

⚠️ Serious Passenger Safety Concern with Rapido

Today I booked an auto through Rapido. The app showed the driver’s name as Lakshmikanth and the vehicle number as KA03 AL 0071.

However, the auto that arrived was KA02 AJ 4492, and the driver identified himself as Mohammed Habbas.… pic.twitter.com/BSy1a7aFLJ

— Puneeth Kerehalli (@Puneeth74353549) July 10, 2026