"We Got It Wrong": Google CEO Sundar Pichai Responds To Gemini AI Controversy (Image: X/@sundarpichai)

Google Gemini recently landed in controversy for its problematic text and image responses. The artificial intelligence (AI) chatbot faced severe criticism over inaccuracies in historical depictions. It is to be noted that Google has already halted Gemini’s ability to generate images of people. Sundar Pichai, the CEO of Google, has finally addressed the recent issues with its Gemini AI.

In an internal memo, Sundar Pichai called the turn of events “completely unacceptable.” He also said that the company is “working around the clock” to address the issues. “I know that some of its responses have offended our users and shown bias — to be clear, that’s completely unacceptable and we got it wrong,” said Sundar Pichai in the memo, obtained by The Verge. Google”s chief said that they are seeing a “substantial improvement” on a wide range of prompts.

“No Al is perfect, especially at this emerging stage of the industry’s development, but we know the bar is high for us and we will keep at it for however long it takes,” added Sundar Pichai. He said that Google will review what happened and fix it.

Sundar Pichai also noted that the company always sought to deliver helpful, accurate, and unbiased information to users with their products. The Google CEO said that the company intends to take a clear set of actions, including structural changes, improved launch processes, and updated product guidelines.

On February 22, Google announced that it was pausing its Gemini AI image generation feature. Multiple users reportedly slammed Gemini for generating historically inaccurate images that mostly showed people of color in place of white people. “This wasn’t what we intended. We did not want Gemini to refuse to create images of any particular group. And we did not want it to create inaccurate historical — or any other — images,” said Prabhakar Raghavan, senior vice president at Google, in a blog post on February 23.