The luxury car market in India is witnessing a notable transformation, with a substantial demographic shift among buyers, predominantly in the age group of 31 to 45 years. BMW, a key player in the luxury segment, discloses that approximately 59% of its buyers fall within this age bracket, with 35% being existing customers. This trend reflects the rising aspirations of the younger generation for luxury vehicles, fuelled by a significant increase in disposable income. The surge in demand is attributed to factors such as frequent product launches, expanded options, enhanced transparency, and improved accessibility to finance, insurance, servicing, and warranty options.
According to the year-end report, the most preferred luxury car brands among Indian consumers include BMW, Audi, and Mercedes-Benz. Models like the Audi Q3, Mercedes-Benz C-Class, and BMW 3 series have gained considerable popularity. The market for used luxury cars has experienced a noteworthy upswing, providing accessible luxury with a lower average age compared to non-luxury brands in the pre-owned market. There is increased demand for used luxury cars, not only in major metros and tier-1 cities but also in tier-2 and tier-3 cities. This growing demand is attributed to organized retail platforms offering a premium experience and services.
The customer-centric approach of these platforms, involving thorough vetting, test drives, and ownership options, including extended warranties, has contributed to a successful year. The industry attracted approximately 5000 test drives, boasting a high Customer Satisfaction (C-Sat) score of 93%, with 70% of these test drives being from first-time luxury car buyers. The commitment to quality is evident as the industry shipped more than 50 cars across India, including locations like Nanded (Maharashtra), Patna, Nasik, Shimla, and Kozhikode. This strategic expansion is a response to the growing nationwide demand for used luxury cars.
The evolving dynamics in the luxury car market in India underscore a significant trend driven by the growing influence of the younger demographic. BMW”s revelation that nearly 59% of its buyers are aged between 31 and 45 years not only reflects a shift in consumer demographics but also highlights the increasing aspirations of the younger generation for luxury vehicles. This trend is further fuelled by a substantial increase in disposable income.
The insights provided by the year-end report offer a comprehensive view of consumer preferences in the luxury car market. BMW, Audi, and Mercedes-Benz have emerged as preferred choices among consumers, with specific models gaining significant favour. The rise in demand for used luxury cars, extending beyond major metros to tier-2 and tier-3 cities, signals a democratisation of luxury experiences facilitated by organised retail platforms.